Virtual Agents and Chatbot Development Services

Chetu’s experienced team of developers leverages artificial intelligence (AI) tools to build custom chatbots for your business. We design your custom chatbots to enable full visibility into the customer journey through real-time data analysis.

Multi-language Development

We enable bots to engage customers across multiple languages by programming translation features. We utilize JSON to provide a well-structured chatbot framework, allowing for conversational intent and context-based translation. This increases user satisfaction, builds loyalty, and promotes proactive communication by engaging with customers in their native language.

Business Processes Automation

We offer chatbot support that leverages integrations with Oracle, Amazon, Microsoft, ServiceNow, SAP, and more, improving operational efficiency with self-documenting workflows, audit trails, and intelligent revision tracking capabilities. We provision systems in real-time with dynamic and intelligent queue allocation capabilities.

Natural Language Understanding

We develop natural language understanding chatbots that have real conversations with customers. We utilize computational linguistics to provide semantic interpretation of content, allowing systems to learn, analyze, and understand natural human languages.

Conditional Response Programming

We implement conditional response programming that utilizes If This Then That (IFTTT) to provide curated responses to common customer inquiries.

Custom Chatbot Integrations

We integrate third-party software, including SMS, Facebook Messenger, Email, Web-Chat, WhatsApp, Amazon Echo, Slack, Phone, and more to develop clean, scalable, and dynamic websites and applications.

Superbots

We develop superbots that operate We develop superbots that help users complete requested tasks by using natural language processing and machine learning . Our superbots can be deployed across multiple channels and collaborate with other bots in your ecosystem and also third-party bots.

Concierge Bots

Chetu develops Concierge Bots that operate conversationally across communication channels, using HitL, SitL, and collaborative abilities to get users in touch with the right bot to process their request. Our bots make use of natural language allowing customers to communicate with it by speaking or typing a request. Our bots process the request and offers instant responses and feedback.

Machine-learning Based Chatbots

We develop machine-learning software, engineered with AI technologies, to create chatbots that interact with customers and answer their questions on your website or application.

Conversational Chatbots

We can help you apply AI to your application or website using best-in-class conversational chatbot development services and natural language processing technology to your business.

Social Media Bot Development

Our software development team is well-versed in developing custom chatbots that integrate seamlessly with your social media platforms, delivering an interactive experience by answering calls, automating conversations, carrying out conversations over messaging channels, and more.

Marketplace Chatbot Integration

Businesses with chatbots interacting in marketplaces have a better opportunity to offer personalization of brand messaging, hence driving more sales with their targeted audience. We build custom chatbot integrations from marketplaces such as Amazon, Walmart, eBay, Etsy, Jet, etc. We engineer chatbots to connect to your tech stack, act as extensions of your sales/support teams, and automate your workflows. Our chatbots also automatically qualify leads and automate faster support for customer inquiries.

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Chatbot Development Services