Chetu – Custom Software Development CompanySearch blackphone blackcross black



Hire Experienced and Dedicated Telecommunications Systems Developers

Our dedicated development team has many years of combined telecommunication industry experience building custom software solutions, such as mobile & web applications, Omnichannel solutions, OSS/BSS solutions, VoIP services, and machine learning algorithms.

Operations Support Systems (OSS)

Our developers program custom Operation Support Systems (OSS) with VoIP-based services, like server-side applications to enable soft switches and personalized SIP clients to optimize the operations of multiple operations, including:

  • Network Resources Inventory Management

  • Fault Management

  • Fraud Protection Solutions

  • Performance Management

  • Trouble Ticketing

  • Customer Billing Management

  • Data Reports & Dashboards

  • Security Authentication

Business Support Systems (BSS)

We build custom Business Support Systems (BSS) to manage your products, orders, revenue stream, and customer management processes, equipped with tailor-made platforms, applications, tools, and systems, including:

  • CRM Systems

  • ERP Software Solutions

  • Billing Systems

  • Customer-Self Service Portals

  • Personnel Management Corporate Portals

  • Predictive Analytics Solutions

  • Report Generation & Data Visualization Tools

  • Sales & Lead Generation Automation Systems

Custom Telecommunications Systems Solutions

We develop custom software solutions for Communications Service Providers (CSPs) to reduce costs, generate new revenue sources, and create the ultimate user experience.

Operations & Business Support Systems Development

We develop custom telecommunications software, including Operations Support Systems (OSS), Business Support Systems (BSS), Network Functions Virtualization (NFV), Software-Defined Networking (SDN), Web & Video Conferencing platforms, and network management applications for both on-site and cloud-based IT infrastructure.

Network Management Software Development

We develop custom network management software to help your team effectively manage your telecommunications functions for front-end and back-end, including network configuration & provisioning, network inventory management, Order Management, CRM, charging & billing systems, and so much more.

Network Applications Development

Our expert telecommunication software developers create network applications and communication portals with connectivity management services, performance monitoring programs, and computer telephony integration effectively streamlining your communication processes across the board.

Performance Monitoring Systems Integration

Chetu’s experts integrate IP address management systems, performance data collection, telecom security management systems, information modules, network layer systems, fault detection solutions, and diagnostic tools to enable teams to monitor and maintain network efficacy.

Call Accounting Software

We develop custom call accounting software into your existing telecommunication infrastructure to track different kinds of calls without interrupting the flow of calls. This software captures, records, documents, and assigns all costs associated with telephone-usage to optimize your network, security, and PCI-DSS compliance.

Security Management Software Solutions

Our developers implement security measures to prevent SIP hacking, caller ID scams, Signal System No.7 (SS7) attacks, Domain Name Security (DNS) breaches, and more, utilizing IoT best protocols like secure authentication, Layer Two Tunneling Protocol (L2TP), and data encryptions (NASH, DES, RSA, AES).

Custom Telecom Solutions

We develop top-of-the-line telecommunication software designed to optimize workflows, streamline communication processes, and capture new markets for telecom companies looking to guarantee added operational value.

Telecom BI Solutions

We develop telecom business intelligence (BI) solutions that leverage critical data from your operations to maximize your ROI and foster strategic decisions through implementing the following functionalities:

  • Strategic Performance Management

  • Campaign Management

  • Revenue Management

  • Customer Management

  • Payment Risk Management

  • Telecommunications Data Management

  • Network, Regulatory, & Compliance Solutions

VoIP-Based Telecom Solutions

We engineer custom VoIP-based telecom solutions to improve automatic data conversions, data routing, and voice traffic transmissions using the following multi-faceted VoIP communications feature kit:

  • Video, Audio, & SMS Mobile Applications

  • Multimedia Conferencing

  • Desktop Softphone Connectivity

  • Data Security & Encryption

  • Connection Breaks

  • Processor Draining Capabilities

  • Interactive Dashboards

Telecom IoT Solutions

We engineer custom solutions using IoT platforms to aid in the network transition from 4G to 5G. These solutions connect IoT devices to their cellular networks using Narrowband IoT (NB-IoT) & LTE-M protocols and are equipped with features to handle asset management, cellular & satellite connection support, sensor data security, and more.

Telecom AI Solutions

We integrate Artificial Intelligence (AI) Solutions to automate critical business processes for your telecom organization. We incorporate virtual assistant solutions, Robotic Process Automation (RPA) software, network monitoring software, and network optimization tools to boost overall efficiency and automation.

Custom VAS Software

We create custom Value Added Service (VAS) solutions, consisting of highly advanced non-core services designed to promote telecommunications operators’ organizations. We implement services, such as voicemails, SMS voting, message recording, ring back tones, balance check capabilities, and more for an enhanced customer experience.

Computer Telephony Integration Software

We develop custom computer telephony integration software, including IP Private Branch Exchange (PBX) to facilitate interconnectivity, Centrex Software Systems using compatible lines for continuous service with minimized downtime, and Session Initiation Protocol (SIP) Trunking Systems to provide IP protocol-based connectivity with PSTN networks.

Custom Telecom Integration Services

We integrate third-party telecommunications APIs, cloud communication platforms, expense management system, call center programs, and more into your existing systems and applications to deliver success-driven telecommunication operations results.

Telecommunications API

We integrate flexible and robust telecom APIs from global telecommunications industry leaders to your existing business solutions to optimize workflow efficiency.

Telecommunications API

Cloud Communication Platforms

We integrate with cloud communication platforms that offer fast, simple, and scalable ways for companies to modernize business communications.

Cloud Communication Platforms

Telecom Expense Management System Development

We integrate custom expense management solutions designed to help businesses manage and control their expenses and assets.

Telecommunications Expense Management Software

Contact & Call Center Software

We integrate with contact & call center software solutions to transform customer engagement for contact centers worldwide.

Contact & Call Center Software

Telecom Software: Frequently Asked Questions

Telecommunications software optimizes operations in many industries. It includes billing, network management, CRM, and communication apps. It enables efficient data exchange, enhances network performance, and improves customer service. Tailored to telecom needs, it streamlines operations, boosts productivity, and delivers superior services.

A Service Access Point (SAP) serves as a distinctive tag for network termination points employed in Open Systems Interconnection (OSI) networking.

CTI (computer telephony integration) software integrates telephony and computer applications for enhanced call management, customer service, and operational efficiency. It streamlines communication processes, routing, and data management. Boost productivity and deliver exceptional experiences.

AI in telecommunication software revolutionizes the industry. It analyzes sensor data, predicts issues, and proactively prevents outages. AI algorithms forecast congestion, enabling intelligent traffic rerouting. This enhances performance, minimizes downtime, and delivers superior user experiences.

Implementing AI in telecom faces challenges. Managing vast data volumes is tough. Integrating with legacy systems requires planning. AI expertise shortage exists. Security and privacy are vital concerns. Addressing these challenges enables automation and operational efficiency.

Machine learning optimizes telecom operations. Analyzing feedback enhances service quality. Fraud detection improves with AI. Intelligent telecom software delivers personalized experiences, prevents fraud, and streamlines operations.


Drop us a line or give us a ring with any questions on software for telecommunication. We love to hear from you and are happy to answer any questions.

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